How to pause your Deutschlandticket during your vacation

Did you know that you can pause your Deutschlandticket when you’re not using it and save 58 euros a month? Whether you’re on vacation, on a business trip or working from home – the ticket can be managed flexibly in just a few steps. Here are the most important points:

• Observe deadlines: Apply for a pause by the 10th of the previous month at the latest.

• Minimum duration: Only possible for whole calendar months.

• Maximum duration: Up to 3 months, depending on the provider.

• Options: Pause via app, online portal or customer service.

• Third-party providers such as TicketPlus+: Offer more flexibility, e.g. later deadlines or additional functions such as integration in wallet apps.

Plan your break in good time and check the reactivation of your ticket before the next use – this will keep you organized and save you money.

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Understanding pause options for the Deutschlandticket

The Deutschlandticket allows you to temporarily pause your season ticket. However, the exact options and conditions may vary depending on the provider.

Pausing via transport associations

Many transport associations offer the option of pausing your ticket directly via their apps or online portals. This makes the process quick and easy.

Additional offers such as TicketPlus+

Third-party providers such as TicketPlus+ expand the options and offer additional functions:

• Pausing possible up to 24 hours before the end of the month

• Integration in Apple/Google Wallet for more convenience

• Can be combined with e-bike and scooter sharing services

• Simple reactivation via app

These services offer more flexibility, especially if you need to adjust your ticket frequently.

Deadlines and conditions

There are some important requirements that you should observe when taking a break:

• Minimum duration: Breaks are usually only possible for whole calendar months.

• Maximum duration: Usually limited to up to 3 months.

• Lead time: Depending on the provider, between 24 hours and 14 days.

• Reactivation: Can be done automatically at a specific time or manually via the app.

These rules apply regardless of whether you pause via an app, a customer account or the service hotline.

Tip: Find out in advance about the exact conditions of your provider. The options and deadlines may vary depending on the transport association or third-party provider.

How to pause your Deutschlandticket: a step-by-step guide

Via the transport provider’s app

The easiest way to pause your Deutschlandticket is via your transport provider’s app. After logging in, you will usually find the pause option under “My tickets” or “Subscriptions”. As soon as you confirm the pause, you will automatically receive a confirmation.

If you need more flexible options, third-party providers such as TicketPlus+ may be of interest, as they often offer longer periods.

Via the online customer account

You can also pause via your transport provider’s online customer portal. To do this:

• Log in to the portal.

• Go to “My subscriptions”.

• Select the pause option for your Germany ticket.

Via customer service

If digital options are not available, you can also pause your ticket by phone or in person via customer service. You will need the following information:

• • Your name and address

  • Your customer number and subscription number

  • The last four digits of your stored payment method

  • The desired start and end date of the pause 

However, this method is more time-consuming. Therefore, if possible, use the app or the online portal for faster processing.

Note: Pausing is only possible for whole calendar months ^[1].

Tips for managing breaks and reactivation

Early planning of the break

Mark the 5th of the previous month in your calendar to start planning your break in good time. Many providers set a deadline of the 10th of the month to allow for changes for the following month. This gives you enough time to take care of everything.

Tip: Wait for the confirmation message of your pause request. If you do not receive a response within 24 hours, contact customer service directly.

Keep an eye on automatic renewals

To avoid unexpected debits, switch on notifications in your transport app or online portal. With the TicketPlus+ app, for example, you can be informed about account activities via push notification. Pay attention to the following points:

• • • Check the account status weekly.

    • Check the reactivation date and payment method at least 3 days before the end of the break.

    • Check the ticket validity 24 hours before the first use.

    •  

Ensure reactivation

Three days before reactivation, you should go through the following points:

• • • • Is the status in the account correct?

      • Is the payment method up to date?

      • For physical cards: Does the card work at the machine?

This is particularly important if you have used third-party providers such as TicketPlus+ for the pause.

Extra tip: Have cash ready for one-way tickets. If there are technical problems with reactivation, you are covered.

Conclusion: Important information on pausing your Deutschlandticket

Pausing your Deutschlandticket can save you €58 per month and allows you to maintain your subscription without having to sign up again.

To make this process smooth, tools such as TicketPlus+ can be helpful. These offer functions such as

• • • • Quick pause

      • Automatic confirmations

      • Reminders for reactivation

      •  

Please note the following points to manage your ticket optimally:

• • • • • Plan the break well in advance

        • Find out about your provider’s deadlines

        • Make sure that your ticket is reactivated before the next use

These measures will get you back on the road after the break without any problems.

FAQs

The most frequently asked questions about ticket management are summarized here:

When can I cancel the 49-euro ticket?

The Deutschlandticket can usually be canceled on a monthly basis:

• • • •  

      • • Usually: Cancellation by the 10th of the month so that it ends at the end of the month (with most transport companies).

        • More flexible providers: With providers such as mo.pla, it is possible to cancel up to 24 hours before the end of the month.

How long can I pause my Deutschlandticket?

The maximum pause period depends on the provider:

• • • • • • mo.pla: Up to 3 consecutive months.

          • PaderSprinter: Maximum 3 consecutive months.

What happens if I do have to travel during the break?

The following options are available to you:

• • • • • • With mo.pla, you can end the break immediately in the app.

          • Alternatively, you have to buy separate tickets for the journeys you need.

          • Note: If you end your break early, you will be charged the full monthly fee of €58.

Are there any costs for taking a break?

There is no charge for taking a break. However, the following applies:

• • • • • • The current month will be charged in full.

Can I pause the ticket for partial months?

No, pauses are only possible for whole calendar months. This rule applies to all providers such as PaderSprinter and mo.pla, as already explained in the “Deadlines and conditions” section.